Open navigation

How to Add Contacts to Journeys in the Call Queue

  1. On the left navigation, click Leads & Contacts > Call Queue.
  2. Under the Standard sub page, click on the name of the contact. 
  3. On the right side of the page, click Actions > Configure Journeys
    • A slide out page appears. 
    • If the contact is currently in a journey, the active journey appears.
  4. Click Add Journey.
  5. Choose a journey from the drop down menu. 
  6. (Optional) Choose a co-marketer. 
  7. Select a trigger to start the journey. 
  8. Click Save



Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.
PrevHow to Access the Activity Log
How to View Opportunity DetailsNext