How to Make Groups Available to all Organization Users

Note
This feature is permission-based. Please reach out to your Implementation Manager or Customer Success Manager for more information. 

Organization-wide groups allows for your users to have access to all identical contact groups making all contacts consistent. 

• Making this update is not immediate and is scheduled to deploy overnight. 

1. On the left navigation, click Leads & Contacts > Groups. 
2. Click Create. 
3. Input a name and a description for the group. 
4. Check the box that says Make this group available to all organization users.
   • Note: Do not add any criteria under the Smart Group Filters heading.
5. Click Submit.