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How to Log Into My Total Expert Account With Multi-Factor Authentication Enabled

Note
This article is meant to help users log in to their Total Expert account only if the organization has enabled multi-factor authorization (MFA). Please reach out to your administrator if you are unsure if you are using multi-factor authentication. 


Once your organization has enabled MFA, the next time you login to your Total Expert platform you are prompted to set up your authentication. 


  1. A pop-up box appears after you have entered your username and password. 
  2. You must download and install the authentication application then scan the QR code that is displayed. 
  3. The application that you download sends a 6-digit code to your phone that you need to enter.
  4. Once entered, you can now log in to your TE account.  


 

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