Admin - How to Submit a Ticket Through the Help Desk Portal

Note
This feature is designed for administrators of the Total Expert platform.

1. Navigate to your Total Expert Account. 
2. In the top right corner of the page, click on the question mark icon > Help Desk. 
   • A new page appears. 
3. In the top right corner of the Help Desk, click on Submit Ticket. 
4. Input the following information:
   • Requestor Email
   • Name
   • Subject
   • Description (add attachments if needed)
   • Priority
5. Click Submit when finished.