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Blend Integration FAQ

Do Leads That Start an Application in Blend That Are Not in Total Expert Automatically Flow Back To TE?

Yes, leads that that are captured in Blend are created within Total Expert.  


Additionally, Total Expert also stores 'Application Data' and 'Application Status' which is stored and visualized in the Contact Responses when viewing a contact.


Do The Statuses of My Leads' Applications Flow Back To Total Expert

Yes, the Application Status of leads are stored. 

  • Note: The loan flows back to TE and is tied back to the original lead once created in your LOS. 


Can I Push a Contact to Blend More Than Once?

Yes. You may toggle whether you want to send the contact another application if you are pushing a contact to Blend more than once. 


Which Email Template is Sent To The Borrower When I Push a Contact From TE Into Blend?

This would utilize the default template set within the customer’s Blend account. 


Can the Current Integration Support More Than One Blend API Key Within One Organization in Total Expert (Ex: ABC Mortgage and XYZ Mortgage in Blend Both Map To Expert Mortgage in TE)? 

Yes, the current integration supports mapping multiple instances of Blend to one organization within Total Expert.


Where Does Total Expert Overlap With Blend Application Status Notifications?

Click HERE to learn more. 

 

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