Note
By default, SMS messages are only sent between 10:00am and 7:00pm CST. Messages sent outside of this window are queued up to send at 10:00am the next day. Please reach out to your administrator if you would like to customize your SMS sending window.
- On the left navigation, click Leads & Contacts > Contacts.
- Use the search bar to quickly find your contact(s).
- Search by name, email, or phone number.
- Click Actions > Send SMS.
- A pop-up box appears if the contact has not yet opted in. Click Yes to continue.
- Choose the number you want the message to send from then input your message.
- Click Send.
- If this is the first SMS message you have sent from Total Expert, a pop-up box with a TCPA Disclaimer appears. You must accept this disclaimer.
Note: The TCPA can only be accepted by logging directly into an account. You will not be able to accept the TCPA on behalf of others on your team.
- If this is the first SMS message you have sent from Total Expert, a pop-up box with a TCPA Disclaimer appears. You must accept this disclaimer.
- Choose OK to acknowledge the disclaimer.
