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How to Update My Profile Photo

Note
Your organization may limit the information that you can change in your account settings, so please reach out to them for updates. Please reach out to our Product Support Team at Support@TotalExpert.com if you do not know whom to contact.


Tip

TE recommends uploading an image with a 2:3 ratio and 300 DPI resolution.


  1. In the top navigation bar, click your account name > Marketing Profile.
  2. In the Account Images section:
    1. If you want to remove your existing profile image, check the Remove box.
    2. If you want to upload a new image:
      1. Click the File Upload button.
      2. Locate the image file on your computer and select it. The recommended image size is 50 kB, and the file cannot exceed 5 MB. You can only use .jpeg, .jpg, .png, and .gif file types.
  3. Click the Save Changes button.

Tip

After updating your company logo or profile image, you may need to refresh your page in order to see the updated picture(s).


Note

The image below reflects an earlier maximum file size of 1 MB. The process is otherwise unchanged.


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