Your organization may limit the information that you can change in your account settings, so please reach out to them for updates. Please reach out to our Product Support Team at Support@TotalExpert.com if you do not know who to contact.
If you are having issues with how your logo appears on your print or marketing materials, it could be because your logo is too big. Logos tend to shrink when they do not conform to the dimensions of the logo space on the flyer.
You need to re-create your marketing material after you update your logo in order to see the change. You may also need to refresh marketing pages that use the logo.
- In the page header, click your account name > Marketing Profile.
- Click the File Upload button under the Company Logo label.
- Locate the image file on your computer and select it.
- Note: TE recommends using images with a resolution of 300DPI. You can only use .jpeg, .jpg, .png, and .gif file types. (The 2:3 dimension ratio recommended for profile images does not apply to company logos.)
- Click the Save Changes button when finished.
