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How to Set Contacts As Do Not Contact

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This action cannot be undone! 


Setting a contact to do not contact (DNC) accomplishes the following:

  • Removes the contact from the list. 
  • Ends all outbound communication with the contact. 
  • Adds them to a separate DNC list.  


  1. In the top navigation bar, use the search bar to quickly find your contact.
    • Search by name, email, or phone number.
  2. Check the box next to the contact name. 
  3. Click Actions > Update contact preferences > Set as "Do not contact"
    • A pop-up box appears. 
  4. Check the agreement then click Save to confirm.


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